WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

BALTIMORE, MD-A high-level joint operation between United States federal agencies and Indian law enforcement has led to the dismantling of a massive international scam network. On February 2, the FBI ...

Add Yahoo as a preferred source to see more of our stories on Google. The owner of Mike's Weather Page, Mike Boylan, joins FOX Weather to talk about how the National Hurricane Center will be updating ...

The NOAA’s National Hurricane Center (NHC) will offer a new hurricane track cone map during the 2026 hurricane season that includes inland tropical storm and hurricane watches and warnings. New storm ...

TAMPA, Fla. (WFLA) — With hurricane season just over two months away, the National Hurricane Center unveiled a new forecast cone for the 2026 season. A forecast cone represents where a storm’s center ...

Spectrum is closing its call center in Appleton, according to a Charter Communications notice on March 18 to the Wisconsin Department of Workforce Development. The notice to DWD said Spectrum, the ...

NEWS CENTER Maine Weather Video Forecast UPDATED 5:30 a.m. Wednesday, March 18th, 2026 Social Security cuts warning issued with deadline Watch: Wall-climbing robot swarms crawl US Navy warships as ...

Krisp now improves comprehension on both sides of the call, reducing repetition and cognitive load, while accelerating resolution. Krisp today announced customer-side Accent Conversion, a real-time, ...

The crews at Fire Station 43 in Coral Springs are used to all types of emergencies, but nothing quite like what happened Saturday night. "Our driver told us there's a snake in the car!" said Justin ...

FCC Chairman Brendan Carr said the commission plans to vote this month on several proposals, including whether offshore call center workers for telecom companies should be required to be “proficient ...

Krisp today announced customer-side Accent Conversion, a real-time, inbound Accent AI capability designed to improve agents' comprehension during live customer calls. The launch addresses a persistent ...