Microsoft has launched its Web-based, small-business-focused customer relationship management product in the UK, but says that customers will not be able to easily integrate the product with their ...

At its annual user conference in Chicago, Siebel Systems Inc. today debuted a fully Web-architectural version of its flagship customer relationship management (CRM) software. Users and analysts said ...

John-Paul Narowski is the founder of karmaCRM, a simple Web-based CRM software focused on small businesses. The days of high-pressured sales pitches by suave looking salespeople are over. You can ...