Belfast Agency Launches Free AI Course to Address Northern Ireland Business Skills Crisis

ProfileTree’s Future Business Academy offers no-cost AI masterclass to help small businesses across Ireland and the UK implement AI safely and strategically. By removing the cost barrier, we’re giving ...
Communications of the ACM

The Security Risks of Deploying AI Agents

A recent State of IT: Security report from Salesforce found that 100% of IT security leaders believe AI agents can improve at ...

9 top customer service challenges — and how to overcome them

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...