Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

It's time to stop treating lead flow as the foundation of producer success and start investing in an ecosystem that lets ...

Pipedrive and Salesforce are top CRM platforms geared toward different business needs. We compared their features to help ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

AI can do a lot, but it should not be entrusted to lead outbound—the most challenging, highest-stakes part of your funnel.

LGG Industrial, a distributor of fluid handling, material conveyance and sealing solutions, has overhauled its sales operations, logging a growth in its pipeline opportunties. With a highly technical, ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

KlasJet’s HR and flight operations experts share how airlines should evaluate pilots in 2026, from simulator tests to soft ...

Compared to sales personnel without formal training, individuals who receive organized onboarding are 34% more likely to attain peak productivity and have a 58% higher retention rate after three ...

Built on Salesforce’s trusted platform, Agentforce Life Sciences introduces an out-of-the-box, agent-first application to unify teams on the complex clinical-to-commercial journey and help accelerate ...

ROME, IT / ACCESS Newswire / October 29, 2025 / In 1973, Peter Drucker wrote that most companies "do not know what their ...