One of the largest insurance companies in the U.S. handles 12,000 policy requests every day. Two years back, their call center had 180 agents who answered simpl ...

AI chatbots are supposed to be helpful. A new Stanford study suggests they can be dangerous. Researchers analyzed 391,562 messages across 4,761 conversations from 19 users who reported psychological ...

Consumers are increasingly turning to artificial intelligence chatbots for health information, a new report from Rock Health says. Thirty-two percent of respondents in the 2025 Consumer Adoption of ...

With increasing awareness of AI chatbot-associated psychosis and efforts to understand how it occurs, there has been renewed attention to the psychiatric phenomenon of folie à deux, meaning “madness ...

The fast advancement of computerized innovation has reshaped the way businesses connected with clients. In the ecommerce ...

Here’s the question nobody’s asking but everybody should be: When you ask an AI for the truth, whose truth are you getting? Researchers at MIT, the University of East Anglia and a dozen other ...

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Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

Recent discussions of conversational artificial intelligence have raised serious questions about mental health. For some people who use these systems regularly, the interaction can feel meaningful and ...

AI in crypto is transforming the way digital finance works. From smarter trading to enhanced security and efficient data ...