Interactive Voice Response (IVR) is a mechanized innovation that enables human-to-human communication via DTMF input (Dual-tone multi-recurrence). In today’s business world, virtually all businesses ...

IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, as long as it is done responsibly. Companies should conduct IVR testing routinely to ensure ...

OTTAWA, Ontario--(BUSINESS WIRE)--Pronexus, the developer of the leading Interactive Voice Response (IVR) toolkit Pronexus VBVoice™, announced a partnership with RealityCorp that will enable VBVoice ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...