Troy Segal is an editor and writer. She has 20+ years of experience covering personal finance, wealth management, and business news. Samantha (Sam) Silberstein, CFP®, CSLP®, EA, is an experienced ...

They don’t make plans; they don’t solve problems; they don’t even organize people. What leaders really do is prepare organizations for change and help them cope as they struggle through it. by John P.