AI in retail boosts efficiency in demand forecasting, inventory, and customer recommendations. Retail giants like Amazon use AI for cashierless technology, enhancing shopping convenience. AI aids ...

In a market where expectations are high, customer experience is the ultimate differentiator, with the guiding principle clear ...

DreamSofa’s customer experience is the phoenix rising above a sea of meh. Take their white-glove delivery standard — this isn ...

Steven King of BlueSky Robotics will co-host and keynote ARKI 2025, exploring how automation and AI are redefining ...

Accepting credit cards requires a payment processor like Square or Stripe, a merchant account, and hardware like POS ...

From grocery stores and fast-food chains to clothing stores and campus shops, I am here to tell you the overall frustrations ...

Primark was reluctant to dip its toes into Click & Collect, but that's turned out to be a success! Can it avoid the same ...

Attorney General Letitia James urged consumers to report companies that fail to disclose their use of personal data to set ...

This article explores how agentic AI enables hyper-personalised, seamless customer experiences across every digital ...

Co-founded by former Bloomberg fintech executive Leslie Tang, makeup artist Wing Sze Tang and illustrator Gracie Tullio, ...

Pfizer's Conor Riordan explains how the pharmaceutical giant uses Celonis across 200+ markets to drive toward 95% order ...