Cracker Barrel is taking heat from loyal diners who say food quality has slipped – from chilled biscuits to reheated sides – deepening frustration that accelerated after the company scrapped its old ...

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Cracker Barrel warned during the company's earnings call on Tuesday that its turnaround is moving at a slower pace than hoped after the company was mired in controversy over the summer after an ...

(NEXSTAR) – Cracker Barrel, after reversing course on a recent “brand refresh” which resulted in widespread backlash, has announced that the company is parting ways with a consulting firm suggested to ...

Cracker Barrel's CEO said the chain is working to rebuild customer trust after its logo controversy earlier this year marked a quarter of declining sales. During its quarterly financial results call ...

Cracker Barrel’s new logo kicked off a firestorm after it made its debut on billboards and signs this summer. Some customers say the chain’s real challenge is in the kitchen.

A settlement has been reached with Cracker Barrel over allegations of disability discrimination at a location in Waldorf, Maryland, the state’s attorney general announced Monday. A group of students ...

Cracker Barrel reported a significant quarterly loss and lowered its financial outlook for the year. The company experienced a drop in customer traffic and sales following a controversial logo change.