Some fraudsters don’t know when to stop. This call center employee has had enough of scammers trying to buy expensive items using other people’s cards, so he created a clever script to immediately get ...

Spectrum is closing its call center in Appleton, according to a Charter Communications notice on March 18 to the Wisconsin Department of Workforce Development. The notice to DWD said Spectrum, the ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

High-interest credit card debt can feel overwhelming — especially when balances reach $30,000 to $300,000 or more. For ...

The call came at a perfect time because Albert needed a payment reference number (PRN) from his SSS (social security service) but he was having a challenging time logging on to his app. The caller ...

Theatre Charlotte took an especially embellished run at Yasmina Reza's 'God of Carnage' at The Barn, and it worked.

With another week of MLB action in the books, it's time to turn our attention to the waiver wire. In this piece, we will ...

With another week of MLB action in the books, it's time to look towards the waiver wire and identify our must-add players ...

Thankfully, the Phoenix Suns are not in that lane. They do not have a draft pick waiting to reward losing, so the mission is ...