HAMPTON ROADS, Va. - Ice makers not working, food spoiling and people desperate to get help about their refrigerators that they call problematic. A News 3 investigation looked into complaints about ...

Before you call a repair professional, try these troubleshooting tips for quick and easy DIY repairs on a malfunctioning ice maker. Taylor Martin has covered technology online for over six years. He ...

NBC4 Responds got results for more consumers with broken Samsung ice makers. In February, NBC4 Responds helped Linda Kumbar get a refund for her $2,400 Samsung refrigerator. The ice maker continued to ...

Pam Coy's Samsung stainless steel refrigerator looks great, but looks can be deceiving. "It doesn't make ice," she said. "Doesn't make any ice." Like dozens of people who've posted similar complaints ...

Slushy ice. Leaking. Over-freezing. Thousands of people have complained online and to consumer watchdog groups about the ice makers on Samsung refrigerators. “We used to thaw it out and put the door ...

With the weather heating up, you may find yourself reaching for an ice cold beverage more often. Having ice ready whenever you want it to add to your favorite drinks or blend up a frozen treat is a ...

A local consumer tells the Problem Solvers about her Samsung refrigerator issues and how many times it has needed to be fixed. A local consumer tells the Problem Solvers about her Samsung refrigerator ...

Q: I have (a Samsung French-door refrigerator with a faulty ice maker) and it has been maddening. I have moved and my mail is not being forwarded, so I need to know how to properly contact Samsung or ...