今天，优质的客户服务已成为企业赢得市场的关键。ServiceNow CSM作为全球领先的客户服务管理平台，正在帮助众多企业实现服务流程智能化转型。为帮助企业团队和个人快速掌握这一核心技能，世达教育特别推出"ServiceNow CSM Training"课程，系统提升学员在CSM、现场 ...

Extended integration introduces new features to streamline customer service workflows and drive customer satisfaction ATLANTA, Dec. 15, 2020 (GLOBE NEWSWIRE) -- BeyondTrust, the worldwide technology ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2020 Gartner Magic Quadrant for the CRM Customer ...

Global research and advisory firm Gartner (IT) has recognized software firm ServiceNow (NOW) as a leader in the 2021 Gartner Magic Quadrant for the CRM Customer Engagement Center. Santa Clara-based ...

ServiceNow’s CSM solutions reimagine the customer experience to empower agents and drive fierce customer loyalty With CSM, ServiceNow is the only company that can deliver on both customer engagement ...

ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NOW) (NYSE: NOW), ...

Developed and rigorously validated under the Built With ServiceNow programme, Activeo OneView CSM is engineered for immediate business value. It aligns with ServiceNow's best practices in software ...

SAN FRANCISCO--(BUSINESS WIRE)--PagerDuty, Inc. (NYSE: PD), a global leader in digital operations management, today announced the availability of PagerDuty for Customer Service in ServiceNow CSM. This ...

SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...