What Is IT Service Mapping? IT service mapping is a process involved in defining, visualizing, and cataloging the relationships and dependencies between IT services, applications, systems, and ...

A simple, yet effective method to show how a service supports its users through a specific task. Contributors UX Researcher Being a part of an in-house service design team in the BBC comes with a lot ...

AWS today announced the preview of Amazon Location, a new service for developers who want to add location-based features to their web-based and mobile applications. Based on mapping data from Esri and ...

Ask anyone what Websites they can’t live without: After mentioning their e-mail service and Google, they’ll invariably point to an online mapping service as a key to modern life. As the unofficial ...

Quickly identifying network issues and remedying them continue to challenge most organizations. In a recent survey by ServiceNow and Healthcare Dive's studioID, of 128 healthcare IT professionals, one ...

Being a part of an in-house service design team in the BBC comes with a lot of perks. I get to work on many complex and exciting projects, with a wide range of stakeholders. Every project is an ...