Real-time visibility of business transactions among customers, suppliers and other partners is the promise made by Cyclone Commerce Inc. to users of its new suite of value-chain management ...

Traditional management tools that rely on postevent warnings just don’t suffice in the real-time e-business world. By the time you’re aware of a problem, your e-business customers are already gone.

The Role of Non-Human Identities in Real-Time Operations What role do Non-Human Identities (NHIs) play in optimizing real-time operations across various industries? Where Agentic AI and similar ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Maintaining seamless server operation is not only essential but also crucial for companies in different sectors like healthcare, law, finance, government offices, and others. Pulseway steps in with an ...

Capacity management is more than avoiding overcrowding and reducing wait times: It’s about efficiency. Knowing where staff, patients and devices are and how they move through the facility can help ...

DoorDash is launching a suite of features to help restaurants drive sales, improve efficiency and better serve customers. The updates include live order management within the Business Manager App, ...

Ray Titus is CEO of United Franchise Group (UFG), a global leader for entrepreneurs with brands in over 1,600 locations in 60 countries. Time management is a huge concern for busy professionals, and ...