BT wins contract to handle overflow calls during busy periods… BT has won a contract to provide automated speech recognition technology for the UK's National Rail Enquiries telephone service. The ...

Rail passengers across the UK are struggling to access real-time information about train departures and arrivals, due to technical difficulties blighting National Rail Enquiries. The organisation ...

Responding to the constant rise in passengers accessing National Rail Enquiries (NRE) services on-the-move via their mobiles, the UK’s busiest travel website has now launched its first owned and free ...

International Rail launches new online booking system for "The Rest of the World" rail services, for travel professionals ...

Train operator Northern, which operates service from stations along the Yorkshire Coast, is reminding customers to check ...

UK: The Rail Delivery Group is planning to develop a centralised British Sign Language real-time information system to make ...

The Rail Accident Investigation Branch (RAIB) has launched an investigation into the cause of the incident. In a statement ...