Customer Relationship Management (CRM) 1.2, the first scheduled release to Microsoft’s flagship CRM offering since it was launched in January 2003. Microsoft CRM 1.2 builds on the existing business ...

Despite significant product advances in Customer Relationship Management (CRM) solutions, salespeople face many of the same engagement challenges they’ve had in the past. It’s still difficult to find ...

The CRM Advantage solution is available on both Hewlett-Packard and IBM platforms and includes hardware, software and implementation services. Avnet Partner Solutions, Tempe, Ariz., plans to put ...

SAN FRANCISCO — June 15, 2011 — Microsoft Corp. today announced at the America’s Health Insurance Plans (AHIP) Institute 2011 that 14 health plans, including Blue Cross of Northeastern Pennsylvania ...

Many of Microsoft's recent acquisitions have been of companies and/or technologies meant to bolster its Dynamics CRM product family. On September 28, Microsoft made another acquisition in this vein.

As part of its ongoing (and much-needed) attempt to clarify its online-services branding, Microsoft is renaming its "Dynamics CRM Live" product as "Dynamics CRM Online." Microsoft is planning to ...

Microsoft has shelved plans to release a 2.0 version of its customer relationship management software in March, saying it needs until the end of the year to finish the program. The delay, which the ...

DALLAS, March 27 /PRNewswire-FirstCall/ -- At Convergence 2006, the Microsoft Business Solutions Group's customer conference, Microsoft Corp. (Nasdaq: MSFT) today ...

CHICAGO & FRANKFURT--(BUSINESS WIRE)--BigMachines, Inc., the leading provider of on-demand configuration and proposal software, announced today that it now provides on-demand software solutions for ...

BELLEVUE, Wash.--(BUSINESS WIRE)--Ascentium is honored to announce its selection as the Information Worker Solutions, Portals and Collaboration Partner of the Year by Microsoft, as well as being named ...

It's critical for Microsoft to demonstrate strong partner support for the Microsoft Dynamics CRM 3.0 launch this week. Customer relationship management software doesn't lend itself as easily to ...

Customer relationship management (CRM) not just an application, it’s a way to network with your customers in an exchange that delivers greater value to them and greater profits to your business.