Let’s be honest: not one of us loves our internet service provider (ISP). I wish it weren’t so, but ISPs have some of the worst reputations in the entire tech industry. But my own situation wasn’t ...

The lights on the dashboards that monitor network and application performance are flashing green, indicating all is well. At the same time, however, frustrated employees are filing trouble tickets ...

The Australian Competition and Consumer Commission (ACCC) has issued a draft report proposing that Internet interconnection arrangements should be subject to a two-year period of monitoring. The ACCC ...