BMC Thursday positioned itself to lead the market in cloud-based service desk technology when the company announced it had partnered with Salesforce.com to deliver its IT management software the Force ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

BMC and Salesforce.com partner to deliver BMC’s Service Desk Express on Force.com platform. BMC Thursday positioned itself to lead the market in cloud-based service desk technology when the company ...

The FINANCIAL — HP announced HP Service Anywhere, a Software-as-a-Service (SaaS) IT service management solution that delivers a simple-to-use, modern experience that enables IT professionals to ...

PALO ALTO, CA--(Marketwire - Oct 22, 2012) - HP (NYSE: HPQ) today announced HP Service Anywhere, a Software-as-a-Service (SaaS) IT service management (ITSM) solution that delivers a simple-to-use, ...

SAN DIEGO, July 18, 2023 /PRNewswire/ -- Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announced the release of their new Microsoft 365 (M365) ITSM ...

SAN DIEGO, July 18, 2023 /PRNewswire/ -- Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announced the release of their new Microsoft 365 (M365) ITSM ...

Freshdesk Inc. is the leading provider of cloud-based customer engagement software.Freshdesk’s suite of products include the flagship product, Freshdesk, which allows organizations to support ...

ORLANDO — Many IT organizations have neglected their help or service desks for years. But that’s not the case at Land O’Lakes Inc., a company whose products include butter. When Barry Libenson, the ...

Our office (about 250 people, maybe 1000 systems overall) is managed by 2 IT guys (me and a co-worker) plus 1 server guy. As long as this place has been around, we've had no help desk ticketing system ...