Research estimates that up to 63% of CRM systems fail to meet expectations – and a failed CRM implementation can be extremely costly, not just in terms of the financial expense, but also because of ...

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Customer Relationship Management, or CRM, has been around for decades. By now, it’s common knowledge that CRM systems have transformative potential when it comes to streamlining operations and ...

Customer relationship management software for the automotive industry are meant to help streamline the car buying experience for both buyers and sellers. These tools act as a hub for dealerships of ...

Looking to find the best CRM for contractors? Explore our top picks and find the right CRM software for construction projects. Construction companies, agencies, and general contractors can all greatly ...

FedEx Corp. is launching a multimillion-dollar customer relationship management (CRM) initiative in an effort to cut costs and use its existing customer data to cross-sell and upsell services to ...

MUNICH, Germany — Nov. 7, 2006 — Today at Convergence 2006 EMEA, Microsoft Corp. announced it will release a new version of Microsoft Dynamics™ CRM for the 2007 Microsoft® Office system and Windows ...