Challenging times present an opportunity for organizations to perform detailed assessments of their operations. While recent stock market turmoil has many organizations worried about both short and ...

To give channel partners clearer insight into how their business runs, The TSP Advisory, has developed a free assessment tool. The tool gives provides partners with a look into the different stages of ...

One of the largest telecommunication providers that offers both wireless and wireline services in Canada wanted a credible third party to assess their contact center activities, identify service gaps, ...

To support the military operations that toppled the Taliban and Saddam Hussein, the U.S. and its allies have had to rely on a wide range of weapons systems that had never been fielded. The rigors of ...

EnVista, a global software solution and consulting services firm, recently announced that is has launched Virtual Operational Assessments to address warehouse inefficiencies and help clients manage ...

The U.S. Defense Information Systems Agency, or DISA, launched a new cyber assessment program, known as a Command Cyber Operational Readiness Inspection (CCORI), that provides the Defense Department ...

A Canadian health insurance provider has returned to The Taylor Reach Group, Inc. to perform a follow up strategic assessment on their contact center operations. This is a return engagement for Taylor ...