RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that CRN ®, a brand of The Channel ...

I’m not thrilled that Avaya calls its phone line Unified Communications for Small Business, because “Unified Communications” normally means putting all your communication eggs in one basket. You know, ...

Two years ago, patients calling Group Health Cooperative in Seattle for medical advice had zero chance of getting their questions answered on the first call. Now that the cooperative has implemented ...

The company's one-X Mobile platform already allows those with BlackBerry, Palm, Symbian, Windows and other popular mobile phones to integrate their handsets with Avaya's unified communications (also ...